1. What is Cloud Sync?
NetApp® Data Fabric Cloud Sync is a simple replication and synchronization service. This software-as-a-service (SaaS) offering enables you to transfer and synchronize NAS data to and from cloud or on-premises object storage.
Cloud Sync supports these sources and targets:
After your data is synchronized, it remains available for use in the target server and is updated during the next synchronization cycle.
2. Why should I use Cloud Sync?
Cloud Sync enables you to perform data migration, data transformation, and data synchronization in a fast, efficient, and secure way. Key benefits of using Cloud Sync are:
3. How do I access Cloud Sync?
Go to https://cloud.netapp.com/cloud-sync-service, and click the START Free Trial button. In the browser window that opens, log in or sign up for the Cloud Sync service.
When you’re authenticated and signed up, you’re ready to get started using the Cloud Sync service.
4. How does Cloud Sync work?
Cloud Sync links your source server to the Cloud Sync Data Broker instance that runs in your AWS account, Azure account or on the premises, and updates the target of your choice with the data from your source.
The Data Broker controls the sync relationships between your sources and targets. After you identify your source and target (NFS, CIFS or EFS server, S3 bucket, Azure Blob, IBM Cloud Object Storage or StorageGRID) and select Create Relationship, Cloud Sync analyzes your source system and breaks it up into multiple replication streams to push to your selected target.
For more information, see the Cloud Sync documentation.
5. How much does Cloud Sync cost?
There are two types of costs associated with using Cloud Sync: service charges and infrastructure charges.
Cloud Sync service charges are hourly, based on the number of sync relationships you create. A sync relationship is created each time you establish a connection between a source server and a target.
The hourly rate per sync relationship is tiered as follows:
For more information about pricing, see the Cloud Sync webpage.
Example: If you establish 7 Cloud Sync relationships, you’re charged $0.15 per hour for the first 5 relationships, and $0.10 per hour for the additional 2 relationships.
5 * $0.15 = $0.75 per hour
2 * $0.10 = $0.20 per hour
Total: = $0.95 per hour
Cloud Sync License Option
Cloud Sync license purchase is available through your NetApp representative. Each license covers 20 Cloud Sync relationships for 12 months.
Cloud Sync Infrastructure Charges
The Cloud Service Infrastructure charges are related to the AWS EC2 resource charges for the Data Broker.
The current default configuration for the Cloud Sync data broker is:
EC2 instance charges are hourly and very depending on the AWS region.
Amazon Elastic Block Store (EBS) volume pricing is per gigabyte per Month and will varies depending on the AWS region.
6. How does the 14-Day Free Trial work?
The 14-day free trial starts when you sign up for the Cloud Sync service. At that point, you are not subject to NetApp charges for Cloud Sync relationships you create for 14 days. However, all resource charges for any Data Broker you deploy still apply.
7. How is Cloud Sync Billed?
The billing for Cloud Sync (PAYGO) is associated with your AWS account. Your AWS account lists the Cloud Sync relationship charges separately from AWS resource charges for any Data Broker you deploy.
8. What are the networking requirements for Cloud Sync?
The Cloud Sync environment requires that the Data Broker is connected with the source and the target through the selected protocol (NFS, CIFS, EFS) or object storage API (Amazon S3, Azure Blob, IBM Cloud Object Storage).
In addition, the Data Broker needs internet access to communicate with the Cloud Sync service.
9. Is Cloud Sync Secure?
Yes. All Cloud Sync service networking connectivity is done using Amazon Simple Queue Service (SQS).
If you’re using Cloud Sync with on-premises (source or destination) system(s), there are few recommended connectivity options:
Either method establishes a secure connection between your on-premises NAS servers and a Cloud Sync Data Broker that resides in your AWS or Azure account.
10. Is data encrypted by Cloud Sync?
All communication between the Data Broker and Amazon S3, Azure Blob or IBM Cloud Object Storage is done through the HTTPS protocol. To learn more best practices to secure your Cloud Sync environment, contact our experts by using the chat capability in the Cloud Sync service or on cloud.netapp.com.
11. How often does synchronization occur?
The initial default schedule is set for daily synchronization. After the initial synchronization, you can:
12. What is the minimum sync schedule?
The minimum schedule that can be configured in the Cloud Sync GUI is one hour.
There is an option to set shorter schedules through the Cloud Sync API.
13. What happens if I delete my Cloud Sync relationship?
If you have an active Cloud Sync replication relationship, the item deleted on the source server is deleted from the target during the next synchronization.
14. What happens if I delete something from my source server? Is it removed from the target too?
By default, if you have an active Cloud Sync replication relationship, the item deleted on the source server is deleted from the target during the next synchronization. However there is an option available in the sync settings for each relationship, where you can define whether Cloud Sync retains files in the target location even if they were deleted from the source location.
15. What happens if I delete something from my target? Is it removed from my source too?
No, the relationship is one-way—from source to target. Cloud Sync does not scan the target, so it is not aware of any deletions or changes made there. Cloud Sync scans the source and compares it with its internal record of synchronization activities, to find differences and update accordingly.
16. What versions of NFS and CIFS does Cloud Sync support?
Cloud Sync supports NFS version 3 and later, and SMB version 1 and later.
17. Are the data permissions synced to the target location?
Cloud Sync copies permissions on NFS data to the target location. CIFS data permissions are not synced.
18. Can I use Cloud Sync outside the cloud?
Yes. You can launch the Cloud Sync Data Broker either in your AWS account, Azure account or on a virtual machine in your on-premises network.
In addition, for on-premises synchronization, a private S3 bucket target/source is available through the NetApp StorageGRID Webscale object storage solution.
In either case, you still need an internet connection to communicate with the Cloud Sync service. If you do not have a BYOL, you will need an AWS account for the PAYGO Cloud Sync service billing, which is done through your AWS account.
19. Can I purchase a license for Cloud Sync from NetApp?
Yes. To purchase a BYOL (Bring Your Own License) for Cloud Sync, contact your NetApp representative. Each BYOL license covers 20 Cloud Sync relationships for 12 months.
Another option is to purchase the license through the AWS market place: Cloud Sync service - Annual license.
21. What are some common use cases for Cloud Sync?
Use Cloud Sync when you need a quick, easy, and secure way to copy, transform, or sync data from data sources to a target object or file system. For example:
22. How can Cloud Sync help in data migration?
Migrating your data to any storage format—in the cloud or on the premises—is challenging. Because of the massive amounts of data that large organizations typically handle, issues such as transfer speed, data security, process flexibility, costs, tracking of errors and failures, recovery mechanisms, data compatibility, and overall ease of use are critical for the success of enterprise data migration projects.
Such projects require a solution that can carry out the scale and complexity of data migration. Developing in-house tools means untested solutions, spiraling costs, and a repeating process of trial-and-error failures. Cloud Sync outperforms such tools in terms of setup, performance, costs, ease of use, and feature set. Cloud Sync was designed exactly for this purpose—to move data from any source to any target. It supports all formats, and has built-in mechanisms for tracking and logging errors, recovery, and continuous sync schedules.
23. How is Cloud Sync better than in-house or other tools?
Although engineers might want to build their own transfer tools using rsync, rclone, or similar utilities, do-it-yourself tools lead to untested solutions, spiraling costs, and trial and error. Cloud Sync outperforms other tools by offering these benefits:
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The Cloud Sync webpage is your default stop for Cloud Sync information. For additional support, use the chat function on this page or in the Cloud Sync service. Our Cloud Sync specialists will address your questions online; if they are not available, they will respond as soon as possible.
You can access the Cloud Sync technical documentation through the Cloud Sync Resources link on the Cloud Sync webpage. In addition to technical documentation, you’ll find instructional videos, blog posts, e-books, webinar links, and events.
To chat with NetApp cloud experts, use the chat icon in the lower-right corner of the Cloud Sync webpage or in the service itself after you log in.
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