Today’s successful service providers are taking a new approach to meeting customer expectations by increasingly focusing on added value and becoming the broker of the customers data, no matter where it resides. They are moving from managing assets to managing services. Connecting technology to the business is key to a successful transition and NetApp can help you get started.
Ever since SaaS backup was released as a solution to meet our customers’ data protection needs, our service provider and system integrator community have anticipated a partner edition, wherein they enjoy a single pane of glass view of all their tenants. This approach indeed made sense and we set off on that journey. Today, with great excitement, we are happy to provide a sneak peak of SaaS Backup.
Yes, you read that right. SaaS Backup Partner Central is getting ready for launch and will be available to selected partners to start their journey with us now.
What Is the Partner Central Program?
The Partner Cenrtal program is designed to enable service providers/system integrators/partners to resell SaaS Backup. It is optimized to flexibly deliver compelling customer experiences, meet customer data protection needs, and enable you to focus on your strengths and quickly target new business opportunities. With Partner Central, partners own the customer relationship—from sales and to onboarding and managing customer subscriptions to technical support and billing.
So what are we trying to accomplish?
- Reinvent customer experiences, reduce churn
- Reduce the complexity and cost for our customers
- Help drive revenue and streamline operations
- Generate new customer value
- Transition from traditional model to subscription model
Partner Central is built on the most advanced cloud architecture, and the Platform quickly transforms the way service providers deliver data protection to their end-customers.
Some of the key features in the Partner Central are listed below:
- Easy Setup
- Single Pane of Glass view
- Intuitive Dashboard and Smart Alerting
- Automated Onboarding and Cmdlets
- Built-in role based access controls
- Flexible Backup Retention
- Detailed Reporting
- Centralized logging
- Email Notifications
Figure 1: Quick look of Partner Central Dashboard
More and more service providers are reselling, managing, and building value on top of prominent SaaS offerings.They are helping customers to move to the cloud and manage it once there.
If you’re ready to see how easy it is to offer backup as a service, to protect customer data, and to build a recurring revenue business model using SaaS Backup Partner Central, stay tuned for updates at NetApp Insight (October 28-30, 2019) where we plan to share more details about our new capabilities and also visit us at booth #1047 at Ignite 2019 (November 4-8, 2019).