File Services

File shares provide data access and management capabilities for files to any client, in any geography and data format at any scale. Migrating file share workloads to the cloud provides the benefit of maximum scalability, high availability and resilience to system failure.

Typical questions you need to ask when using enterprise-level file shares:

  • How can I achieve high availability and scalability?
  • Can I ensure compatibility with all host clients’ data formats and operating systems?
  • Can I guarantee business continuity, with zero downtime and no data loss?
  • How do I comply with data security, data protection, and disaster recovery regulations?

Whether your file services are used for web content management, media and entertainment images, oil & gas repositories, software development tools, container storage, enterprise applications, database backups or data analytics - they must be always available, accessible, and secure.

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Cloud Volumes Service Cloud Volumes ONTAP

Key Considerations

Do you need maximum scalability of your files data?

Highest Scalability

Meet usage rates changes at specific times of the day, week, and year. Ensure that your file service is capable of handling rapid demand increase.

Can you ensure compatibility across file formats and operating systems?


Serve both NFS and CIFS/SMB and meet the demands of both Unix/Linux and Windows-backed workloads.

Do you require your files to be highly available and protected?

Data Availability and Protection

Support multiple Availability Zones and enable business continuity with no data loss. Recover from data corruption, data loss or disaster with efficient, consistent snapshots.

Is minimizing storage costs a key consideration?

Storage Efficiencies

Leverage efficient data snapshots, thin provisioning, data compression, deduplication, data tiering, and cloning that can reduce storage expenses by as much as 70%.

Choose the offering that best suits your File Services workloads


Cloud Volumes Service

Fully managed cloud storage service delivered by NetApp

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Cloud Volumes ONTAP

A customer-managed solution providing full ONTAP capabilities

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logo-service-1 Cloud Volumes Service

Cloud Volumes Service is NetApp’s fully-managed, high-performance, cloud-native file service for file systems with the performance of flash. It delivers the protocols (NFSv3, NFSv4, SMB/CIFS), advanced data services, and integration directly with both platform and compute services.

4 Steps for a Successful POC

  • Sign up for the Cloud Volumes Service trial period
    • Sign up for the Cloud Volumes Service trial period on AWS or register for our Preview Program on Azure or GCP.
    • Enter your information and NetApp will evaluate your requirements and provide you with access.
    • Spin up your first 100 TB of storage in the cloud.
  • Create your first 100 TB in the cloud
    • Log into your NetApp account on NetApp Cloud Central.
    • Name the volume you want to create.
    • Decide which protocol you want to expose.
  • Switch between NFS and SMB

    Select the type of connection that you want to serve, or choose both.

    • Follow the steps above to create your volume in the cloud.
    • In the protocol selection menu, choose from the drop down menu which protocol you’d like to begin using.
    • To keep existing SMB domain credentials and group memberships, select Active Directory (AD) setup or workgroup setup.
  • Set a snapshot schedule

    Keep your data protected by scheduling your snapshots.

    • Follow the steps above to create your volume in the cloud.
    • In the snapshots menu decide the number of snapshots you’d like to keep.
    • Set the time period which the snapshots are to be created.


  • ic-spin Spin up 100 TB of storage in just seconds
  • ic-utilize Utilize Cloud Sync technology to replicate data to the cloud quickly and efficiently (“lift & shift” data)
  • ic-cloning-1 Use cloning technology

    This will create thin, RW data copies without performance penalties. Such copies can be used as testing environments without compromising production volumes.

  • ic-api Use API calls to automate your allocations

logo-ontap-1 Cloud Volumes ONTAP

Cloud Volumes ONTAP provides enterprise-grade data management you control, with data protection capabilities, highly-available storage, and storage efficiencies in the cloud of your choice.

3 Steps for a Successful POC

  • Enable both NFS and SMB/CIFS access to a volume
    • Create your volume and select NFS or SMB/CIFS protocol.
    • Select the “Mount Command” on the volume menu icon.
    • Copy the mount command.
    • Connect to the clients and mount the volume.
    • Test access from multiple clients on the same time.
  • Test the capacity reductions enabled by storage efficiencies

    Watch your storage footprint reduce and benefit from an average of 50% cost savings.

    • Thin provisioning: Provision a volume which is larger than the aggregate. Despite the overprovisioning, you will not see an increase in the storage footprint.
    • Deduplication: Copy a file multiple times and you’ll see that the used capacity remains the same, with no increase in storage footprint with repeating blocks.
    • Compression: Save a large text file and note how it is compressed substantially, reducing the overall storage footprint.
    • Tiering: Check the volume capacity and see how “cold” data is located on object storage.
  • Test your snapshots and recovery
    • Copy a file to your volume and select “Create a Snapshot copy” on the volume menu icon.
    • Copy another file to your volume and “Create a Snapshot copy” again.
    • Delete one of the files from the volume.
    • Select the “Restore from a Snapshot copy” and select from which snapshot to recover.
    • Check that the deleted file was restored.


  • Select the Automatic Capacity Management feature Select the Automatic Capacity Management feature

    This will increase the aggregate size automatically when required, and will delete empty aggregates to save storage costs. You can control the thresholds!

  • Leverage the “Schedule Downtime” option Leverage the “Schedule Downtime” option to turn on and off your environment in order to save compute and license costs
  • Tier your cold data, DR environment, and snapshots to Azure Blob Storage or Amazon S3 Tier your cold data, DR environment, and snapshots to Azure Blob Storage or Amazon S3

    This will reduce storage costs for infrequently-used data to as low as $0.03 per GB per month.

  • Change your volumes’ underlying storage types non-disruptively Change your volumes’ underlying storage types non-disruptively

    This will move volumes between costly, high-performance storage (e.g. GP2) and cheaper, lower-performance storage (e.g. ST1) according to your SLAs.