logo-gfc-1 Global File Cache


Customer Support for Global File Cache Users With Netapp Cloud Volumes

The Global File Cache Support Portal provides our customers a single point of ongoing product support information, including a tool to manage your incidents, to explore our rich knowledge base, and download the latest Global File Cache software, documentation, and best practices. Global File Cache Support Portal uses a cloud-based application platform in order to track incidents, manage licensing, and document knowledge base articles.


Login Instructions


Talon Customers ONLY - login to the application cloud by clicking the button below. Please use your e-mail address and password to login to the Global File Cache Support Portal.

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Login Instructions


NetApp Customers - login to the NetApp Support at https://mysupport.netapp.com with your NSS credentials. For immediate assistance for a P1 issue please call:
+1 856.481.3990 (Option 2)
See Additional Phone Numbers